As your trusted auto repair partners in Springfield Oh, our team at Zima Automotive always strives to go above and beyond in providing you with a great automotive experience. We start each day with a focus on diagnosing and fixing all the cars on our schedule while keeping our customers well informed every step of the way. To do that, we move through the day purposefully from start to finish. Want to know more? Here’s a look at a day in our life.
Throw Open the Doors and Greet the Day
No matter the weather, we always act as if the sun is shining bright as we throw open the doors and greet the day. Our upbeat attitude sets the tone for tremendous effort by our skilled techs and an excellent experience for our customers. We make fun a top priority without compromising on the quality of our work or our commitment to offering you phenomenal support.
Check the Schedule and Welcome Customers
We start every day with a look at our schedule to see who’s planning on coming in. Our team also looks to see if we have customers waiting on our free pick-up and drop-off service. Then, we get together with our service advisors and techs to start planning out the day.
As all our customers come through the shop, we offer a warm welcome and our full attention as we get their auto repair services lined up. Before they set out on their way, we let them know what to expect from their visit and when we will be back in touch.
Complete Thorough Inspections on Every Car
As we take each car into our care, we go out to document its condition with pictures of all four corners. Our techs continue documenting the condition of the vehicle during the inspection process that kickstarts every vehicle’s service appointment. As they jot down notes, they also take a lot of pictures and videos that you can review to see just what’s up with your vehicle.
Diagnose, Fix, Fabricate — and Then, Do It All Over Again
Our talented techs spend their days diagnosing, fixing, and fabricating to get cars back into phenomenal shape. We can handle all minor to major auto repairs and services from basic maintenance to full engine rebuilds – and everything in between.
Our team has the skills to work on your basic grocery getters, fine European rides, and fleet vehicles of all sorts. Through each service, you can trust our techs only use proven practices and the highest quality replacement parts to perform the needed repairs on your car.
Ship Out the Finished Cars to Our Happy Customers
While the work is getting done, we send out texts to let all our customers know the current status of their repairs and any notable findings for their vehicle. Then, after our techs finish up the work, we send out another text to let them know that their services are done. And if anyone has requested that we drop off the vehicle once it’s done, we’ll boogie out the door and get it back home right away.
At Zima Automotive, detail is everything! If our approach to auto repairs sounds like just what you need in your life, give our team a call today at 937-342-3911 or email us at info@zimaautomotive.com. We look forward to meeting you and providing all your car repair services.